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Terms of Service

‌Effective Date: September 29, 2026‌
These Terms of Service (the “Terms”) constitute a legally binding agreement between you, the user or customer of our platform, and GIVONI PTY LTD, an Australian registered business located at Virginia Park, Suite 1, Level 1, 2 North Drive, Bentleigh East, VIC 3165, Australia, operating the official e-commerce website at www.givonishop.com. Rooted in Australia’s quiet coastal rhythm, GIVONI PTY LTD is a minimalist brand that values ease, durability and timeless design over fleeting trends, offering a curated collection of hats, simple canvas bags, waist bags and complementary minimalist apparel for customers seeking long-lasting, no-fuss everyday essentials. These Terms govern all access to and use of our website, our services, and all purchase transactions completed through our platform, and set out the respective rights, obligations, and liability boundaries for both parties in full compliance with Australian federal and state consumer protection laws.

By browsing www.givonishop.com, creating a user account, placing an order, or interacting with any feature of our platform, you confirm that you are at least 18 years of age, or have obtained explicit parental or legal guardian consent to use our services, and that you have read, fully understood, and agreed to be bound by every clause laid out in these Terms. If you do not accept all provisions of this agreement, you are not authorized to access our website, make any purchases, or use any of our platform functionalities.

For all enquiries related to these Terms of Service, you may contact our dedicated support team via the following channels:

  • Email: vdrtb@givonishop.com
  • Telephone: +61 3 9570 5866‌
  • Postal Address: Virginia Park, Suite 1, Level 1, 2 North Drive, Bentleigh East, VIC 3165, Australia

1. Platform Usage Eligibility and Account Registration Rules

To create a user account on www.givonishop.com, you are required to submit accurate, complete, and up-to-date personal information, including your full legal name, valid active email address, working contact telephone number, and accurate delivery and billing details. You are solely responsible for maintaining the confidentiality of your account login credentials, including your account password, and all activities that occur under your registered account are legally deemed to be conducted by you. You agree to notify our support team immediately if you identify any unauthorized access to your account, or any suspected security breach of your account credentials. GIVONI PTY LTD will not be held liable for any financial or data loss arising from your failure to protect your account login information properly.

You are strictly prohibited from using our platform for any unlawful, unauthorized, or malicious purposes, including but not limited to: violating any applicable local, state, national, or international law; transmitting malicious software, viruses, or harmful code that may damage our website infrastructure or the devices of other users; scraping, crawling, or harvesting platform data, product information, or customer personal details without our explicit written prior approval; impersonating any other person, entity, or GIVONI staff member; interfering with or disrupting the normal operation of our website, our servers, or our partner network systems; and reproducing, duplicating, copying, reselling, or exploiting any portion of our platform or product offerings for commercial resale purposes without our formal written authorization. We reserve the full right to suspend or permanently terminate your user account at any time, without prior notice, if our internal team determines you have violated any of these usage eligibility rules.

2. Product Information, Pricing, and Inventory Accuracy

All product listings published on www.givonishop.com, including our full range of hats, simple canvas bags, waist bags, and minimalist apparel, are described with as much accuracy as possible, and we have made every reasonable effort to display the actual colors, textures, and dimensions of each product correctly through our product photography and written specification details. However, variations in individual device screen calibration may cause minor differences in the displayed color of a product on your device compared to its real physical appearance, and these minor variations do not qualify as a product defect or misrepresentation under our policy.

All prices displayed on our website are denominated in Euros, and are inclusive of applicable Australian Goods and Services Tax (GST) for domestic Australian orders, unless explicitly noted otherwise on the checkout page. We reserve the right to adjust product pricing, run limited-time promotional campaigns, or correct pricing errors at any time, without prior notification to users. We take all reasonable steps to ensure that all product pricing, description, and inventory information published on our platform is correct, but human error or unforeseen system glitches may occasionally result in a product being listed at an incorrect price, or marked as in-stock when it is actually out of inventory. If we identify a pricing error for an order you have already submitted, we will contact you promptly to inform you of the error, and give you the option to either confirm your order at the corrected accurate price, or cancel your order for a full 100% refund of all funds you have paid. We are not obligated to fulfill any orders submitted at an incorrectly listed price, and will not process or ship these orders before reaching a mutual agreement with you. All inventory status displayed on our website is real-time synced with our warehouse stock system, but in rare cases, multiple users may purchase the last remaining unit of a product at almost the exact same time, leading to an accidental over-sell situation. If this occurs after you submit your order, our support team will notify you within 2 business days, and offer you the options to wait for a restock of your selected product, exchange your order for an equivalent value alternative item, or receive a full refund.

3. Order Placement, Payment, and Transaction Terms

When you complete the checkout process and submit an order on our platform, you are making a formal offer to purchase the selected products in your cart in exchange for the listed total order amount. Your submitted order constitutes the start of a purchase agreement, but this agreement will only be formally confirmed and legally binding on both parties after we send you a formal order confirmation email to your registered email address, confirming that your payment has been fully processed and that your selected products have passed our initial pre-shipment quality check. We reserve the right to reject any submitted order for any legitimate reason, including but not limited to circumstances where the product you ordered is out of stock, we identify fraud risk associated with your order account, or your delivery address falls outside of our valid shipping coverage zones.

All payments for orders placed on www.givonishop.com are processed through our PCI DSS-certified, secure third-party payment service providers. We do not store full credit card, debit card, or sensitive bank payment details on our own internal servers at any time. By submitting a payment for your order, you confirm that you are the authorized holder of the selected payment method, and that you have sufficient funds or available credit to cover the full total cost of your order, including all applicable product fees, shipping charges, and any applicable customs or import duties for international orders. All payment transactions are governed by the separate terms of service and privacy policies of our partnered payment providers, in addition to these Terms. We reserve the right to cancel or suspend any order if our payment security team detects any suspicious or fraudulent transaction activity associated with your order, and we may report confirmed fraudulent payment behaviour to relevant local law enforcement authorities.

4. Shipping, Delivery, and Risk of Loss

All shipping and delivery services for orders placed through our platform are governed by the full provisions of our official published Shipping Policy, which is publicly accessible at the “Important Links” footer section of www.givonishop.com. You confirm that you have read and understood all terms outlined in our Shipping Policy before submitting your order. The risk of loss, damage, or theft for all ordered products transfers to you fully at the moment our courier service provider completes the successful delivery of the parcel to your nominated delivery address. If your order is lost or damaged during the transit period before successful delivery, you must contact our support team within 3 business days of the scheduled delivery date, and we will work directly with our courier partner to launch a full loss or damage investigation. Once the investigation confirms the parcel was lost or damaged in transit before being delivered to you, we will arrange a free re-shipment of your ordered items, or process an exchange in line with our policy terms.

Delivery timelines outlined in our Shipping Policy are estimated values only, and we do not provide any legally binding guarantee that your order will arrive exactly within the stated estimated window. We are not liable for any delivery delays caused by circumstances outside of our reasonable operational control, including extreme adverse weather events, courier service operational disruptions, public health emergency restrictions, customs clearance processing delays, or unexpected industrial action. If your order is not received within 30 calendar days after the original estimated delivery date, you may contact our support team, and we will assist you in filing a formal investigation request with our logistics partner.

5. Returns, Refunds, and Exchange Rules

All return, exchange, and refund related activities on our platform are strictly governed by the full provisions of our official published Refund and Returns Policy, which is publicly listed in the support links section of our website. As explicitly stated in our Refund and Returns Policy, we do not accept any pure “refund only” requests under normal circumstances: no monetary refund will be approved unless you return the corresponding physical purchased item back to our designated warehouse, and our quality assurance team confirms the returned item meets all eligibility requirements. The only extremely rare exception to this rule occurs when our quality team verifies that the product you received has a severe irreversible manufacturing defect, and we can no longer restock or provide an exact replacement for that specific product, and even in that scenario, you will still be required to return the defective item to our team before any refund is processed.

Nothing in these Terms or our public Refund and Returns Policy is intended to restrict, exclude, or modify any of your non-excludable statutory consumer rights under the Australian Consumer Law, which provides guaranteed consumer protections for goods and services purchased by Australian residents. If a product you purchased from us is proven to have a major fault that cannot be remedied, you are fully entitled to exercise all your statutory consumer rights as provided for by Australian federal law.

6. Intellectual Property Rights

All content published on www.givonishop.com, including but not limited to all original brand text descriptions, product photography, graphic design assets, brand logos, website interface layout, user interface code, copywritten brand slogan “Summer 2026 Less Cloth, More Calm”, and all original design elements for our minimalist hats, canvas bags, and waist bags, are the exclusive intellectual property of GIVONI PTY LTD, and are protected by Australian Copyright Act 1968, international copyright treaty provisions, and global trademark and intellectual property laws.

You are not permitted to copy, distribute, modify, publicly display, republish, transmit, or create derivative works from any of our platform’s intellectual property content without our explicit prior written authorization. You may not use our brand name, logos, or any of our proprietary content for any commercial or non-commercial purpose without our formal written consent. Any user-generated content that you submit to our platform, including product reviews, feedback, or social media tag content you share with us, automatically grants GIVONI PTY LTD a perpetual, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and publish that content for brand promotion, marketing, and platform improvement purposes, unless you explicitly notify us in writing that you wish to revoke this license for your specific submitted content.

7. User Conduct and Prohibited Activities

In addition to the platform usage restrictions outlined in Section 1 of these Terms, you are explicitly prohibited from engaging in any of the following activities when accessing or using www.givonishop.com:

  • Posting or transmitting any hateful, discriminatory, threatening, obscene, defamatory, or otherwise offensive content on our website’s review sections, contact forms, or any other public-facing user interaction area of our platform.
  • Manipulating product pricing or platform discount systems through the use of malicious bots, automated scripts, fake multi-accounts, or fraudulent coupon stacking practices.
  • Making false, misleading, or abusive claims against our brand, our products, or our staff, which may harm our brand’s public reputation.
  • Attempting to gain unauthorized access to other user accounts, our internal server systems, or the private personal information of other platform customers.
  • Reselling or redistributing our purchased GIVONI products at inflated prices on third-party marketplaces without our formal reseller authorization.

We reserve the full right to remove any user-generated content that violates these rules immediately, suspend or permanently ban offending user accounts, and pursue legal remedies against users who cause measurable harm to our platform, our brand, or other users through prohibited activities.

8. Limitation of Liability

To the maximum extent permitted by applicable Australian law, GIVONI PTY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or our purchased products, including but not limited to lost profits, lost savings, business interruption losses, or incidental personal inconveniences that are not directly caused by our proven negligence. Our total aggregate maximum liability to you for any and all claims arising from your use of our platform or your purchased orders shall in no circumstance exceed the total amount you actually paid to us for the specific order that is the subject of your claim.

This limitation of liability clause does not apply to any personal injury claims, or any other liabilities that cannot be legally excluded under the mandatory provisions of Australian Consumer Law or other applicable federal and state legislation.

9. Policy Amendments and Termination

We reserve the right to update, modify, or adjust these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will update the effective date at the top of this document, and publish a clear, prominent notification on the homepage of www.givonishop.com to inform all users of the upcoming revisions. Your continued use of our website or submission of new orders after the revised Terms come into effect will constitute your full acceptance of all updated clauses in the new agreement.

We reserve the right to terminate your access to our website, suspend your user account, or cancel any pending orders at any time, with immediate effect, if we determine that you have violated any material provision laid out in these Terms. All clauses of this agreement that are intended to survive the termination of the user relationship, including intellectual property rights, liability limitation rules, and payment settlement provisions, will remain in full legal effect indefinitely after any termination of your account or access to our platform.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by and shall be interpreted in full accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law rules. Any dispute, claim, or controversy arising out of or relating to these Terms, your use of our platform, or any product purchase transaction completed through www.givonishop.com shall first be resolved through good faith, amicable negotiation between you and our support team. If the dispute cannot be resolved through this informal negotiation process within 30 calendar days, the dispute shall be submitted to the exclusive jurisdiction of the courts located in Bentleigh East, Victoria, Australia.

If any individual clause within these Terms is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, the remaining provisions of this agreement shall remain in full force and legal effect, and the invalid clause shall be replaced by a new valid clause that most closely matches the original commercial intent of the original provision. The failure of GIVONI PTY LTD to enforce any right or provision outlined in these Terms at any time shall not constitute a formal waiver of that right or provision, and shall not prevent us from enforcing that same provision at a later date.

These Terms of Service, together with our published Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitute the full, complete, and entire legally binding agreement between you and GIVONI PTY LTD, and supersede all prior oral or written understandings, agreements, or communications related to the subject matter of your use of our e-commerce platform. No modification or amendment to this agreement shall be valid unless it is published on our official website and marked with an updated effective date.